Overview

Act as the primary representative for Commercial Process, Performance & Transformation (ASCX) in the region.

Bridge the gap between regional teams and the central ASCX pillars (processes, performance, data analytics and automation).

Drive change, foster a culture of creativity, commercial excellence and continuous improvement.

Lead strategic transformation projects that support Satair's commercial objectives.

Key Responsibilities

• Accountable for the regional commercial project portfolio's financial impact and performance metrics, ensuring it drives commercial excellence in the region.

• Lead and support regional and global transformation projects and initiatives aimed at driving change, innovation, and continuous improvement within the Commercial organization.

• Ensure the timely achievement of key milestones and deliverables by leveraging LBIP and Agile project methodologies.

• Accountable for the successful implementation of the AOS (Airbus Operating System) regional roadmap.

• Represent ASCX in the region, acting as a critical connector between regional teams and the rest of the ASCX focus pillars.

• Represent ASCX in R-CSRB (Regional Customer Satisfaction Review Board) and other necessary commercial forums.

• Represent the voice of the region in global projects and initiatives outside of ASC.

• Other duties reasonably determined from time to time by the Company.

Requirements

• Bachelor's/Master's degree in Business Administration, Operations Management, or a related field.

• Proven experience (5-10 years) in a similar role, specifically leading cross-functional, regional and global continuous improvement and transformation projects.

• Strong understanding of aviation aftermarket commercial operations, coupled with expertise in process optimization methodologies.

• Excellent analytical skills and the ability to effectively translate data into actionable insights.

• Familiarity with project management tools, CRM platforms (Salesforce), standard data reporting interfaces (Skywise), and Agile/LBIP frameworks.

• Additional certifications in process improvement methodologies (e.g., Six Sigma, Lean) are preferred.

• Exceptional written and spoken communication; high proficiency in influencing without authority and presenting to senior leadership.

• Strong interpersonal skills and a flair for productive collaboration across varying business functions.

• An excellent problem-solver with a strong customer mindset.

• Proactive self-starter with a can-do attitude and a strong team player.